Whaaky.com – Received the product not working

Hi , I had sent a mail requesting for replacement of the product which I received as it was not working. But there is no reply after sending the screen shots of the product received. I am trying to call customer support number from 3 days. No is answering the call. After a week , I get a reply that I have to courier the product back in 4 days and then they will replace it . But from my place to Hyderabad it takes atleast a week for courier delivery. As a online marketer I think Its their responsibility to collect the goods and get it replaced . Just link Flipkart , amazon does

I want my money back or a non faulty product

Email Id: sunillikes2004@gmail.

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