Subject: Cheating & Fraud done by the “Suksh Technologies Pvt Ltd” Based at Bangalore since 2008 to Till date Respected Sir, With reference to this E-mail/Complaint of the Subject, That I Rehan Khan R/o-Jasmine Block G-104-Niho Scottish Garden-Ahinsa Khand-2, Indirapuram-Ghaziabad-UP-201010, here as a Complainant would like to draw your kind attention and for your extreme action against Fraud and Cheating done by the “Suksh Technologies Pvt Ltd-Bangalore”, since 2008 to till date. Complainant request to all of you kindly take necessary action against aforesaid company on the basis of following grounds; 1. That Complainant had visited Online Store Website i.e. www.100bestbuy.com for the purchase of Samsung Galaxy Fame S6812 Mobile for the Amount of INR 8246/ (Eight Thousand Two Hundred Forty Six Only) on 21st September 2013. 2. That Complainant had made Online Payment through My Spouse ICICI Bank Saving A/c No-628201525819 in the Name of Rabiba Masood via Internet Banking on 21st September 2013 and Value Date was 22nd September 2013 for the Amount of INR 8246/, for your reference transaction detail is pasted from ICICI Bank Website. Sr No. Value Date Transaction Date Description Cheque No. Withdrawals 12 22/09/2013 21/09/2013 BIL/489921431/Mobile Purchase/100BESTBUY.COM- 8,246.00 3. That Complainant had made payment for aforesaid Product by the User ID-9811905266 & Password is-JITE5266, and Shipping Detail is- Rehan Khan R/o-House No-103 Khawajgi Tola-Kotwali Jaunpur-Near Chand Medical Store-Jaunpur-UP-222001 4. That Complainant Checked at Website for his Ordered Product at www.100bestbuy.com from their Ordered Product Tracking Option, But There is Nothing Seen at the Product Status. 5. That Complainant had Made the Payment and did not receive any Product Order related E-mail from www.100bestbuy.com except this Email (See Attachment) and One SMS from Lm-Moneyd on 22nd September 2013 at 12.50.44 AM with this detail- “Congrats we are sending you the to the Address: HOUSENO.103 KHAWAJGIT, City: Ghaziabad. 6. That Complainat had made a Call to www.100bestbuy.com customer care Team on this No-08067536400 also written an E-mail for Wrong Updated Address by the www.100bestbuy.com at Shipping Detail. 7. That Complainant had got confirmation from www.100bestbuy.com that Complainant Ordered Product will be delivered within Week from the ordered Date. 8. That Complainant again made a call at Customer Care Number asked about ordered product and Attended Executive told complainant that ordered Product had been dispatched by the Airway Bill Number- F99249407 of First Flight Courier, Therefore Complainat continue trying to contact with First Flight Courier regarding Ordered Product but they never replied about Shipment. 9. That Complainat again contacted with Courier Company through several E-mails and Phones, therefore Complainant received unexpected reply from www.100bestbuy.com That Ordered Product Color White is not availabl
Request with authorities, Kindly take Necessary Action against Complainant’s Complainat, Matter is already approximating one month old. For your convenient Correspondence E-mail are attached with this Complaint Letter.
Complainant Information
name- rehankhanuim