8000/- deducted by icici bank for usuccessfull ATM transection

Dear concern ,

On 9 nov 2011,i went to the SBI bank ATM for withdrawal 8000/-, the transection was unsuccessful while still 8000/- debited to my a/c but after two minut the same amount credit back to my a/c .Afterward on same day i used icici bank ATM the same case happened there ,again the transection was unsuccessful but 8000/- debited to my a/c, but this time the amount not get credit back to my a/c.
For all this happening on the same day i have lodge a complant no. SR196528327, against the debit made by the icici bank of Rs 8000/- from my icici bank a/c no. 10790152321 for an unsuccessful transection at icici bank ATM. I have been given a wating time frame of 5 days with a complaint no by icici bank customer care,which have already passed but niether the amount credit to my a/c nor any response received ,when i call again icici bank customer care ,they asked me to lodge my complaint again instead of clearing the issue , i request them to check your cc tv footage of the said atm machine . But no response ,i have already gave them written request but the issue is still pending .kindly do the need full

Thanks
Sunil kumar tewatia
Ac no 107901502321
Ballabhgarh
Ph.no. 9718223072
Id. Sunnyt80@gmail.com

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