To,
Consumer Forum,
Sub: Complaint for having “caller tune” which is not activated by me and deduction of Rs 30. from by balance from a message of Number “5123”.
Dear Sir,
On saturday morning Dt 06.02.2010 I have got a message from “5123” saying that ” YOUR SUBSCRIPTION TO CRBT SUBSCRITION HAS BEEN RENEWED AT Rs 30″ and while looking at the balance it was Rs 30 less fron the last seen balance of my account.
This continued for al most three times and while calling at the ” CUSTOMER CARE” they have disabled the “caller tune” service and then it would start again without my information and it happens with everyone of Smart prepaid service.
It would be my kind request that please see into the matter.
Thanking you,
Amit Paul
9749251787