Railway not refunding money

I have booked a ticket which was confirmed but the train was late by 11 hrs,as per there rules known from the station master any ticket will be refunded if train runs late by more than 3 hrs,even i have talked to the irctc,they asked me to file a TDR,thn after filing the TDR after so many days they are telling that it cannot be refunded as it was a tatkal ticket.I that my fault it was urgent thats why i have taken tatkal by paying more and whn it was railways fault they are claiming that they cannot refund it back….So please look into this matter

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.