Axis Bank – Not reverting deducted amount

Dear Sir/Madam, I am Balaji Vyankatrao Gurde and my wife Mrs Priya Reddy having joint saving account with Axis Bank, branch – Latur, Maharashtra. My A/c No. is 909010038220008. Axis bank Latur has deducted amount of 3370.8, when I inquired about this amount they are saying you are not maintaining the required balance in the account. The amount deducted are on the following dates:- 24/09/2012 – 842.7 (Consolidated charges + Service Tax) 29/12/2012 – 842.7 (Consolidated charges + Service Tax) 25/03/2013 – 842.7 (Consolidated charges + Service Tax) 22/06/2013 – 842.7 (Consolidated charges + Service Tax) But I am maintaining continuously more than 5000/-amount in this account which is told by Bank Manager while opening the account. Now they are saying you have not maintained 10,000/- balance so we have deducted above mentioned charges. But bank has never informed me about change in balance from 5000/- to 10,000/-, through any communication (ie email, post-mail or phone). My wife has given request to them regarding reverting these charges and following them from last 5 months. But they have reverted only half the amount ie 1685.4/- And they are saying the remaining amount 1685.4/- will be reverted in next week from more than 2 month. They are not helping me and not reverting my hard earn many after many requests. Me and my wife are mentally disturbed as my wife frequently calls up ask about the status to Axis bank Latur, but they don’t pick up the phone many times and are not helping . Thanks in advance. Regards, Balaji Gurde & Priya Reddy Contact No :- 07795730332 A/c No :- 909010038220008 Axis Bank, Latur, Maharashtra

Axis Bank has to revert Rs 1685.4/-

Complainant Information
name- balajivgurde

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