Claim No: OC-13-2401-1801-0000056 Policy No: OG-12-2401-1801-00041374 Vehicle Registration No. WB06C3122 Following an accidental incidence that took place on 6th April 2012 at a tourist spot named Mandarmani in East Midnapore district of West Bengal, our claim had been repudiated by M/s Bajaj Allianz on the basis of some false allegations against us. They claimed to have investigated the spot but inspite of our repeated requests to provide us a copy of the investigation report they did not pay heed. Please note the allegations and the facts against each allegation: Allegation 1 of the Insurer: “They have Investigated the accident spot and found that there is a definite approach road to reach the hotels from back side but we have chosen to drive the motor car through sea beach knowing the risk factors involved in driving” Fact: Till date there is no motorable road to reach the hotel and the only way to reach the hotels is by driving through sea beach. Bajaj Allianz have overlooked the fact that the one and only road that is at the back side of the hotels is the road that we had actually taken and that too meets the Sea Beach at a certain point which is again about 1 km. away from the hotel. We have written guidance from the hotel authority about the ways to reach their hotel. Allegation 2 of the Insurer: “We have driven the insured motor car at our own risk to sea beach which not a motorable road thereby resulting in motor car being stuck in the soft sand and again left the motor car unattended near sea beach leading to damage to the motor car by high waves which is evident to show that we have omitted to exercise reasonable care and caution to protect the motor car” Fact: The incidence occurred at around 10:30 PM and the car was rescued within half an hour with the help of few local people and staffs from our hotel and pushed inside our hotel’s parking place at around 11:00 PM. We have written declaration from the hotel about how the rescue operation took place on that night.
Our Car is lying dead till date at Maruti Suzuki Service Centre M/s Bhandari Automobile Workshop at Kharagpur, West Bengal.
Complainant Information
name- broy