I had requested for my CIBIL report on 21st September 2011. they asked for my address proof and pan card copy to be sent and Rs. 450/- of online payment.
After 2 reminders they sent my report through speedpost to my address. since i was on official trip, the report returned.
I asked them to send a soft copy on my email id. They say that I have to make extra payment of 450/-, and get another login id and password since they have already sent the repot to me once. Their customer service agents are not ready to help at all. What should I do?