delay in despetch of courier

Sir,

i have despetch a document with blazeflash courier receipt no 291599571 dt 02.02.09 from Jammu to Patiala. but till date (13.02.09), my courier not despetch at patiala and nethier this document given back to me. i have several time mail to company. i have talk with blaze flash office jammu on phone. they did not give me postive reply. i hv despetch very urgent document. but till date i am waiting for my document. kindly look into the matter and take necessery action

regards

Rajesh verma
powergrid
jammu
cell no 9906029857

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