Respected Sir/Ma’m, After digitization, we are using DEN’s digital box. But it is not working as expected since starting. We are facing following problems after digitization [Strange, Do we do digitization to increase problems?]: 1. Signals are not always clear 2. Not all channels are coming 3. As basically, we are Maharashtrians — We are used to watch Marathi channels — and they never work — My Mother and Grand-Mother — always keeps shouting on me to scrap this box! I’ve already registered lot of complaints the fresh one has complaint ID # 906571 via their customer care # 1800-419-2020. But no permanent solution. Our local cable operator is not looking in to the issue. Also, e-mailed them via their website. But as usual no reply. Now, you are the one, who can help us to resolve this issue and receive uninterrupted entertainment! Thanks, Kiran Patil

Unhappy mother and grand-mother, as they are house-wives they get bored and gets frustrated.

Who can help us to resolve this issue and receive uninterrupted entertainment, and a permanent solution

Complainant Information
name- klpatil