SIR/MADAM,

SET TOP BOX NO.4113 4841 612
DATE OF ACTIVATED ON 12/12/2008

I ALREADY REGISTER COMPLAINT ON 10-06-2009 COMPLAINT NO. 0011160071

TILL NEVER SEND TEMPORARY SET TOP BOX.

IF YOU DON’T WANT TO SERVICE TO ME PLEASE REPLY ME MY EMAIL ID : arun.logu@yahoo.com

I received a customer service call they need two days to find my set top box and details,

Please reply me why till you never find my set top box. two months waste of my monthly due.

Can your company will top up two months fee for the delaying your non sevice problem.

Till our dealer DEVI ELECTRICALS DID NOT RESPONSE MY CALL, THAT PERSON TOLD ME

“SUN DIRECT IS NOT GOOD COMMUNICATION AND PROPER SERVICE, IF YOU NEED TO EMERGENCY recomended TO BUY NEW TATA SKY OR OTHERS IS VERY FAST”, AND THE DEALER SENT MORE THAN 100 PCS SAME PROBLEM.

I THINK YOUR DEALER NEED ONLY GAIN NOT SERVICE TO CUSTOMER.

IF YOU DON’T HAVE PROPER SERVICE PLEASE RETURN MY SET TOP BOX. BECAUSE MY FAMILY MEMBERS WERE IRRITATE AND SHOUT ME WHAT SET TOP BOX IS BOUGHT.

HOW TO COMPLAINT YOUR SETTOP BOX?
WHO IS THE INCHARGE of SERVICE?
ONLY WE WAIT UNTIL YOUR CUSTOMER CARE CENTRE REPLY OR ANY CONSUMER RIGHTS OPTION?

IF YOU DON’T HAVE SEPRATE SECTION / ONLINE COMPLAINT OPTION HOW T SOLVE THIS PROBLEM.

WHY I’LL SEND TO COPLAINT THIS MATER TO CONSUMER COURT BECAUSE YOUR SERVICE IS NOT PERFECTABLE.

PLEASE REPLY AS SOON AS POSSIBLE.

IF YOU NEVER REPLY ME WITH IN 12 HOURS I’LL SEND THIS COPY TO CONSUMER COURT.

THANK YOU,

TRULY YOURS,

KARUPPUSWAMY .M
154, NESAVALAN COLONY 3 ST,
TRICHY 620003

+91 99425 20555
arun.logu@yahoo.com

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