I have purchased the product (product id: 161551 739477) (PaisaPay id: 38423 714475) on 19.01.2015 but even after regular follow-up with eBay over phone and via e-mail, the product has not been delivered so far. I have filed a claim also (claim id: 866796) on 05.02.2015, but haven’t got any response from eBay.

The payment I have made on 19.01.2015 and since then, the amount (Rs. 4299/-) is trapped in eBay account. Apart from this, I am mentally harassed due to regular follow-up with eBay, false promises from eBay and non-delivery of product.

As it is more than a month since I have purchased the product, now I want the product only, what I had purchased. Also, a stringent action should be taken against the eBay for their fault.

Email Id: krishnasamad@bheltry.co.