From: kajal sengupta [mailto:kajalsengupta07@gmail.com] Sent: Sunday, October 28, 2012 12:30 PM To: support; ceo@naaptol.com Subject: Re: Order no.2708829 Hi, I have send my G five set through DTDC courier to Aditya Infotech on dated 01/09/2012 pouch no 5125912 But still don’t have any reply Please look on to it Regards Order Number Products Amount 2708829 G Five 4 SIM Mobile – GF73 + MP3 Player + Stylish Watch Combo With Free 1 gm. Gold Jewellery 2699.00

When i received the product ,head phone is broken condition 2nd handset not working within 4months.Attached all communication mail in complain text box.I have send mailto Naaptol mail id in proper time but the not revert me the same.His authorized service center Aditya Infotech also not revert in proper time.3rd they claim is the product warranty is only for 6 months.But when i purchase the product its not mention is order sheet normal mobile handset product warranty is 1year. My request is please look into the matter and do the needful.

Complainant Information
name- Kajalsengupta