I had made the following bookings with Hotel Pushpak: (www. hotelpushpak.com) 1. Hotel Dhanyasree, Munnar from 07.12.14 to 09.12.14 with Booking ref # HPR-1411-8540-267870. This was cancelled by me on 04.12.14 with Cancellation Confirmation ref: # HPR-CANCEL-18164. The refund amount due was Rs.1217.00. 2. Hotel Sithara International, Thekaddy from 10.12.14 to 11.12.14 with Booking ref # HPR- 1411-2948-267919. This was cancelled by me on 07.12.14 with Cancellation Confirmation ref: # HPR-CANCEL- 18166. The refund amount due was Rs.1400.00. 3. Pagoda Resorts, Alleppey from 11.12.14 to 12.12.14 with Booking ref # HPR- 1411-5146-268042. This was cancelled by me on 08.12.14 with Cancellation Confirmation ref: # HPR-CANCEL- 18168.

The refund amount due was Rs.2178.00. Hotel Pushpak’s refund policy states that refund policy will be processed within 14 business days. I am yet to receive the total refund amount of Rs.4795.00. I have emailed them at reservation@hotelpushpak.com asking for the refund on 28.12.14. I sent further email reminders on 01.01.15, 08.01.15 and 11.01.15. There is absolutely no response from Hotel Pushpak neither as a reply to emails or to refund the amounts back to my credit card.

I demand Payment of the refund amount of Rs.4795.00 due to me with interest for delay in refund.

Email Id: sujit_reach@yahoo