Dear Sir / Madam, I had to write to you since you represent a Consumer Issue Redressal Mechanism. I was advertised and sold a Hyundai I20 as a Euro V Ready Vehicle in June 2009. I attach the Advertisement of Hyundai in period January/February 2009 (reference number bottom right, and already confirmed by Hyundai Dealers as a legit Advertisement). In the advertisement you will see that this vehicle was sold as a Euro V ready vehicle (bottom list of specs, black and white, no terms and conditions). In fact all there brochures and print advertisements were carrying this information. I bought and registered the vehicle in Bangalore in 2009. Now I need to move the vehicle permanently to Ahmedabad. The Regional Transport Office at Ahmedabad only registers Euro4 vehicles. The Hyundai company is now telling me that this is a Euro 3 vehicle only, and trying to find all sorts of meanings to Euro V ready. I am an engineer: When a complete vehicle is advertised as Euro V ready, it means the Vehicle’s Engine, along with the Car Kerb Weight, Catalytic Converter, Transmission, is putting out emissions which comply to Euro V standards. There cannot be more meanings to this!! What to do? Where to highlight this wrong doing from Hyundai, I am in big stress as they are trying to wash their hands off this now? I have already contacted Hyundai Regional Office in Bangalore and Hyundai Regional Office in Ahmedabad, and they are washing their hands off this now. I had to contact you, since you will have more contacts, channels and mechanisms to handle and highlight such wrong-doings than me, as a small customer of Hyundai. Please help!! Best Regards, Vishal.

I want the car as was advertised to me. It should be a car that confirms to a Euro 5 standard as was advertised to me at the time of purchasing.

Email Id: vishal