I cancelled my tickets on 26 nov 2014 between 2AM- 2.30 AM for which i am still waiting to get my refund. These people says it was not cancelled on line and they did not get any information from my side . When i cancelled the booking it asked me to enter PIN received that I entered to cancel the booking (GOBUSff0351416695320) and booked the ticket again (Booking ID: GOBUSdc2fb1416947450) for same day and that too for same persons. IF i would not have cancelled the tickets then i definitely would not booked tickets for same day and same person. Go ibibo dot want to understand and not refunding my money. They are saying i chose incorrect option to cancelled the tickets which means i did cancellation timely. Cancellation means cancellation and i don’t see anything anywhere written about what options to take for cancellation in what situations.I simply picked one and cancelled the ticket Booking ID: GOBUSff0351416695320 delhi – manali Wed, 26 Nov 14 Kalpana Travels Volvo A/C Semi Sleeper (2+2) From delhi 16:20 to manali 06:00 Passanger name Mr. Paras Verma Seat No.09 Mrs. Akanksha Verma Seat No.10 Boarding Point R.K Ashram Metro Station

refund 1198/-

Email Id: parasv1238@rediffmail.