Hello, I had bought online 2 wheeler policy for my bike YAMAHA FAZER at www.icicilombard.com I had filled/selected all the fields correctly with my bike details. For a bike they just ask customers to select the bike model, but there is no any filled which ask/list any details about the CC of the bike. Automatically there application will take the CC information as per the bike model. They have entered the wrong CC information for YAMAHA FAZER in there database i.e. 125 CC instead of 153 CC. Whatever the policy amount they asked me to pay, i had made the payment online. But indirectly i was carrying a invalid policy of my 2 wheeler. I called to the customer care for the same & there lead & supervisor have accepted that this is the clear cut mistake from the ICICI LOMBARD side, not from the customer (Barun Kumar) side. It was my luck that i didnt meet with an accident otherwise indirecly i was covered with a fake policy from the ICICI LOMBARD. Which is just UN-expectable at any cost. After I have renewed my policy then i realized this mistake from there end & ask them to correct it. They are asking me to pay extra amount for the same. Here also they have accepted there mistake. But just saying sorry to me & asking to pay extra. Which is not expect able as well. Thanks & Regards, Barun Kumar BIKE TYPE- YAMAHA FAZER Policy Number: 3005/W-22812645/00/000

As Till now, I am covered with an invalid policy from ICICI LOMBARD, I want compensation for the same. Its a clear mistake done by the ICICI LOMBARD end & even they have accepted there mistake at the telephonic conversation I had with there customer care representative, supervisor & the lead. (Recorded conversation is available on the request). Please help me to get compensation for the same.

Complainant Information
name- Barun