Hi, Product Type : ICICI PLCC OTL Product OTL Account No : 9401270168016009 I see that there is a Cash-In-Select Loan account which is still active and accumulating interest and other charges for a very long time till date. Further this was the only reason why my CIBIL score was being hit (which I just found out while applying to a credit facility and that is really shocking me) even though I maintain very good financial relationship with ICICI using various other products and relationships with other banks as well. I would like to know why this account is still active and accumulating charges when I have paid in full and closed this account long before. Also if possible please send me all the jurisdiction information with regards to this account and region so that I can get some clarity and further take this up legally if so necessary, as the customer care is not helping me in anyway. I have spoken to the customer care several times with regards to this but till date there seems to be no response and looks like they are not bothered to respond hence I would like to take this up legally. Below are the last 2 conversations with customer care. Call 1 (23 Jan 2014) : Spoke to Nazeema (SR302192011) , who confirmed that this will be taken care-of and I would receive a call-back within 48hrs on the same to discuss and conclude the issue after retrieving the acct info / acct statements from their systems but nothing happened till date. Call 2 (29 Jan 2014) : Spoke to Jyothi (SR302921636) , who also confirmed the same as above and she said I will get a call for sure within 48 hrs atleast again. But nothing happened… Looks like they are purposely doing this to delay the process and make me pay this due amount which was a result of their mistake. I am clearly not liable for this at all.

Finally I also would like a faster updation of CIBIL records and a compensation from the banks side for screwing up my CIBIL status for nearly 3 years. Thanx & Regards, Javeed Miyan J Mobile to reach at the moment : +91-8553697xxx

Complainant Information
name- Javeed e-mail chill_out_j@yahoo.