I am a INDANE LPG gas customer with my customer number 05056 at CHHATARPUR MP. Recently Indane has introduced an IVRS number for gas booking for MP which is 9669124365. I booked my cylinder on 13-07-14 but no delivery was received by me. I talked to local distributor he responded that no booking is done while IVRS showing the status tha it has been delivered. Again I booked the gas on 26-08-14 but again IVRS saying that gas has been delivered on 30-08-14 but till date on 31-08 at 12 AM no gas has been delivered. Is such booking is not working then why this IVRS number is provided. I want to complaint the same on INDANE tollfree number that is given on their website 18002333555 but at the moment is it also not working. Where I have to complaint the situation. No other number or online complaint booking facility is available on the indane website. In this way a customer like me is fully confused. Local distributor is saying you have to book the gas on IVRS after that it will be delivered.
I want if gas is booked on the IVRS then delivery should be made otherwise this IVRS booking system should be removed immidiatly
Email Id: pjainmp@gmail.