WRONG PRODUCT WAS DELIVERED. order ID #813 Original Order was- 1 x PCMCIA IEEE 1394 Firewire Card for Laptop along with CD and cable ON 05 JAN 2013. But it has not been delivered. Instead it was ” PCMCIA card reader”. THE PRODUCT WAS RETURNED BACK BY COURIER AS DIRECTED BY COMPANY ON 16Jan2013 SEVERAL REMINDERS WERE MADE :REFUND NOT PROVIDED Ticket ID: G8U-WWP-5RNL dated 08.02.2013 Ticket ID: JLA-DMZ-9XLT dated 31.01.2013 Ticket ID: RYT-7ZD-RSN8 dated 17.01.2013

1) TO REFUND THE ENTIRE AMOUNT i.e. Refund amount = Rs 750(item cost,paid earlier) + Rs 70(courier charge) 2) INTEREST TO BE PAID BY THE COMPANY.(Say Rs 50) 3) SOME PENAL ACTION ON ACCOUNT OF HARASSMENT PENALTY SOUGHT OF RS 500 MINIMUM

Complainant Information
name- ramit933