On 27th march i have placed an order for a mobile with Cash on Delivery type.They promised the delivery within 2-3 working day, till now i haven’t received the shipment and no communication was there from the company, when contacted, i was informed that COD is not available in kerala and hence the order was cancelled. they haven’t informed me regarding the cancellation.had they any problem with COD, they could have informed me, when i placed the order.Its a clea case of breach of trust and hence i request for legal action against the service provider, INfibeam Order : 12852552 Order Status: Cancelled Order Date: Mar 27, 2014 Payment Method: Processing Instruction: —- Order Summary: Items Cost ( ): 2,999 Shipping & Handling ( ): 0 Total Amount Payable / Paid ( ) 2,999 Recipient name- bijoy xavier Shipping address: bijoy xavier kalipparaMBIL VARANAD P.O, CHERTHALA CHERTHALA Kerala 688524 9809351999 India Billing address: bijoy xavier kalipparaMBIL VARANAD P.O, CHERTHALA CHERTHALA Kerala 688524 9809351999 India Current Status : Returned Track Progress Sub Order – 21987744 Date Status Apr 8, 2014 9:31:24 AM Your Shipment Has Been Received At Warehouse Apr 7, 2014 5:37:09 PM Delivery attempt failure (Shipment returned) Apr 4, 2014 5:54:50 PM Your Order Has Been Shipped Apr 4, 2014 5:38:31 PM Your Order Has Been Invoiced and ready for Packaging Apr 4, 2014 5:09:35 PM Inventory has been assigned to your Order Mar 27, 2014 1:22:33 PM Your Order Has Been Approved For Processing Mar 27, 2014 11:21:24 AM Your Order Has Been Placed Successfully Sr. No. Product Title Price ( ) Delivery Information 1 1 of Maxx GenxDroid7 AX352 (Black) 2,999 Ships By: Mar 29, 2014 Status: Shipped Your Order has been shipped on : 04/04/2014 Courier name- Infibeam Logistic Phone: 079-40260260 Tracking Code: IBDELMAH663111C7B0 Gift Message: —

1)The company has to be publicaly censured for breach of trust and cancel the registration if continue to decieve consumers with unrealistic pffers. 2) A compensation of Rs.50,000 for breach of trust

Complainant Information
name- bijoy e-mail mail2bx@gmail.