For the last 5 years I have had the above broadband connection. The service has always been bad but in the last 6 months I keep getting an error message ‘Insufficient Bandwidth’ while audio streaming which requires only 128 kbps. While the broadband connection claims 256 kbps. Inspite of repeated complaints alomost every other day, the situation has not improved. I use the internet mostly to listen to International radio stations and therefore need this service badly. Being a disabled person I am dependent for most of my communiction on the internet also.