IRCTC Not Refunding Amount of Cancelled Train

Train No:12840/Howrah Mail Date of Journey:29/10/2013 Ticket amount :Rs,907.47 Boarding from Cuttack Arrival Howrah The train was cancelled on the date of journey. Your authorities informed me the amount will be automatically be refunded to you as you have purchased e-ticket through net. Your customer care has informed me the amount will not be refunded as it is time barred.Please do the needful and refund my amount.

The Government of India and the ministry of Railways offer Pathetic Service and the Indian Railways must be privatized as soon as possible.

Regards
swityghose@gmail.

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