I have booked ticket with Jetairways flight through their official website. Apparently , I planned my travel for round way from Bangkok- Delhi-Gorakhpur. dates 10/03/2014 and 17/03/2014 respectively . the total amount that was shown for was THB 8,805(Thailand currency). as soon as i made the payment though master card of Kasikorn bank , The website deducted THB 9,315. and the ticket that I have received is only of one way. i have been calling to their company and send many emails to them . but they tried to ignore my query by replying, they’ll look in to matter. it has been more than a month .
Cancel my ticket without deducting cancellation fees.
Complainant Information
name- shivali