Dear Sir,
I “Vikrant Agrawal” having a Family Mediclaim policy of New India Assurance co. Ltd.
I had taken a policy on Aug 12, 2007 in which
Myself- Rs 1.00 Lac
Spouse, Father, Mother and Sister- Rs. 50,000.00
I renewed the policy and made every one of the at same level of Rs. 1.00 Lac Covered on 12 August, 2008.
I was unlucky, My father admitted to hospital for Cellulitis on his right hand at “Ruby Hall Clinic, Pune” on April 7, 2009.
I applied for cashless but they rejected Cashless by saying Pre-element of Diabities and Cellulities Caused by that, you come for Claim Reemburstment. I said OK.
After Five days of Addmission And Check up My bii shoots upto Rs. 60,000.00 and the case become worsen. Doctor Got the report of CLL “Chronic Lymphocitic Leukamiae” and then again I applied for cashless because of cancer desease, Agin the replied No,Come for reemburstment.
On 17th April, 2009 Doctor said now we got the desease, If you will continue to the hospital your expenses will shoot up like anything, Its better you take him home and for therapies come to the hospital, Now he doesn’t need Hospitalization. We had taken Discharge.
On 21st April again we took him to the hospital because of his Kidney Failure, Again we asked Cashless They declined with the same answer.
Finally my Father died on 24th April 2009 Because of CLL, Multi Organ Failure.
I applied for reemburstment on May 12th 2009 after finishing all rituals. They said any claim takes Min 15days to 45 Days, Today is 18th Aug 2009, I am waiting for Claim Settlement.
I got the reponses from That during Followup:
1. Its in Process.
2. We are taking hospitals Opinion, Hence cannot say the time.
3.Hospital had given opinion we will let you know by 2 days.
4. We are asking again the opinion from Ruby hall Clinic, Pune regarding the case.
5, Please submit all case papers from hospital, then we will proceed further.
6.Your doctor of ruby Hall is busy, Hence waiting for answers from them.
7.Its in Process, When it will be completed I will Let you Know.
8.Ruby Hall as give us answer, Hence in next 5 days it will be settled.
I asked By which Date? They replied
On saturday. I said ok. Afterward seen Calendar The date was 15th Aug, 2009.
On Mon 17th Aug 2009 I contacted them, They repplied,
Either by today Evening or by tommorrow it will be over. Its in process, I will give you a call as It will finish.
I was Happy finally listening word tommorow.
Today Tue 18th Aug, 2009, 3:45 PM I Contacted them. But I got the answer.
So Sir its Over 3 month. I have wasted more than 45 Working hours on them. Got nothing.
Co name- New India Assuarance Co. Ltd.
TPA: Medi Assist
Claim No: 4073348
Claim Reg Date: 12th May 2009
Policy Date: 12 Aug, 2007 & 2008
Renewed Now as well on 12th Aug 2009.
Last Contacted: 18th Aug, 2009
Contacted to:
Mr. Amit:9370592696
Dr. Dhananjay: 9325103522
Br. Head Mr. Shinde:9860009178
Followed by myself and My Agent Mrs Bhutada.
My name- Vikrant Agrawal
Contact No: 9326737308
Email ID: Vikrant_agrawal@yahoo.com
Current Location : Pune, Maharashtra
If you can help me, I would be very grateful.
Thank you,
With regards,
Vikrant Agrawal.