Myself Shobhana Saxena Director of Cyber Security Infotech Pvt Ltd. I have purchased Micromax A-240 on 20 Feb 2014 and i started facing many problems with this phone.within 1 month your phone becoming useless for me. Invoice No:- HOTE0028677 Customer No:- HO/CON/0158001 Sales Person:- Chandrajeet Kr. Prajapati Receipt No:- 00000POSE3000018630 Cashier name– Abhishek Jain Serial No:- 911316250749122 Problems:- 1. Hands free one ear stopped working 2. When we call anybody there is noise on other side. 3. phone get hanged while using. 4. Phone processing is slow 5. when i install any application it shows error and that is due to low space as it is having 8GB free space. I had a word with customer care in micromax about replacing my phone to new one, but they denied and suggested me to go to service center. I had gone to M/S S.R. Comm Address : Shop No. 1179, 1st floor, St. No.-12, Main Road, Near Hanuman Mandir, Govindpuri, New Delhi – 110019 They kept my phone for 4 days and didnt even provided me job sheet, problem resolving is so far.i expect my phone is worthless, useless for me within 15-20 days of purchasing.I believe micromax is fraud and selling their useless phones with useless service centers.

I am very disappoint with this phone so i want my phone to be replaced with new phone or just give my money back. — Warmly Regards Shobhana Saxena Director Cyber Security Infotech Pvt Ltd www.csinfotech.org +919999013xxx skype:csinfotech

Complainant Information
name- shobhana e-mail shobhana@csinfotech.