Hi Guys, I have booked a Mahindra XUV 500 from Myles on Registration No.TS09UA 4378 on 25 June 2016 to 26 June 2016 from Hitech City, Hyderabad. On prior inquiry of details, the team here mentioned that we have to pay insurance claim charges in case of accident along with other details. At the time of return I had a parking accident where i made scratches on side doors and minor one on front bumper and they again assured that it would be covered in insurance and balance amount after deducting claim charges will be refunded to me. But when I went to your office in Hitech city on 06 July, they showed me insurance charges of 12000(paid by insurance company) and asked me to call on +91 8885666522 to get further details. On inquiring on details today(10 July), this guy said that the liability charges are 12k and I need to pay additional 7k to you. Which is ridiculous because you claimed the total amount through insurance and cheating me to pay the damage amount of 12k again. Please look into this complaint and get my refund immediately. This is the first such experience with Myles till now and hope it should be the last and shouldn’t be the last ride with you. Thanks, Mukesh 984946XXXX

Regards
krishnamukesha@gmail.