I would request your support to get my insurance claim done. Just to give you a background – I had a Tata Indigo Car no – “UP 80- AJ – 1786” registered on the name of Ms. Farhat Bano. The policy number of my car was 150100/31/10/6100042183 (2010 to 2011), which was done by Mr. Anil Yadav (9818550xxx) associated with Carnation Auto India Pvt. Ltd (Gurgaon). I met with an accident in 2011 and then I get my car repaired by DELTA MOTORS (Authorized TATA Workshop, Gurgaon). Mr. Mayank (9711211xxx) from Delta Motors called on the customer care number mentioned on the policy, and a surveyor named Rajiv (9810164xxx) came to Delta motors and take the pictures of my Car. After the complete repairing process Mayank (Delta Motors) deposited the file to Rajiv (National Insurance Surveyor) and after that I have not received my money back till date. I had a word with Rajiv (Surveyor) along with Mayank many many times before and the surveyor shared that he is a free lance employee and he do not remember the office, where he has deposited the claim file. However, he shared that if National Insurance writes him a letter than he can give them a report. I do not know where my file is and what is the process going on???? I tried very hard to contact the right person and solve this issue. However, was not successful around Rs 50,000 of my money is blocked with National insurance. I request you to please help me to solve this issue and get my money back. As it’s a serious problem now. Also, i had a word in Carnation Auto India Pvt. Ltd. However there is no hope of any solution i have seen till date.
i want my insurance claim money from National insuance along with the interest from 2011. as i have suffered a lot to approach them.
Email Id: farhanali007@gmail.