I had a problem in my LG bl20v slide problem i gave to to lg showroom and made if good.within 10 hrs the phone got automatically switched off and i went to showroom they kept the mobile for 4 days and when i called they informed that they could not identify the problem .On the 6th day when i called they informed that they didnt find the problem will do it in 1 hr.afetr 1 hr they informed that its motherboad problem and could nt find where exactly is the proble and was speaking so rash to the customer.This is not the right customer care or service