I have purchased a PUREIT WATER FILTER from HINDUSTAN UNILIVER vide Product Sl. No. MSM05 00204204 one year back. This unit has a GERM KILL BATTERY UNIT which is required to be replaced periodically and that too it can be purchased only from HINDUSTAN UNILIVER by calling 9230500500 because it is not available in the open market. Without this unit PUREIT WATER FILTER does not work. I had to purchase such GERM KILL BATTERY UNIT four times till date. On each occasion I had to make at least ten complaints to get such Unit so essential for SAFE DRINKING WATER. On 23.04.2010 last I placed a purchase order for such unit vide Order No. S10/KOL 2246 – 017749. On that day I was told that it would supplied to me within one day. Alas! after elapse of seven days and despite my making several calls to them the GERM KILL BATTERY UNIT is yet to be supplied to me. I talked to SUMAN TALUKDAR, SANKAR BAIRAGI and many others during last five days but they did not pay heed to my request rather than lodging useless complaints. Actually they have monopoly over such GERM KILL BATTERY UNIT and for that they are playing with the helplessness of the consumers. Sir, please take proper action so that they become compelled to stop playing with the consumers.