I purchased tata sky online through my Credit card on dated 11-oct-2010. i paid full Rs. 999 through HDFC credit card. They assured me to provide delivery of set top box and installation within 5 to 7 days. But now 9 days has been passed but i have not got my ST Box, installation anything. They have not given me any call either about order status. I have made call to helpline many number of times but they are all giving false commitments and asking me to wait. how long i have to wait? i m very much upset with their response. They all least bother about delivery and installation, and not doing anything in this context. Please help me.