I had purchased white olvin frame from your company see the below mail for more details. Its been a month had attached power lens and using with frame, last week I SAW A CRACK which slightly started initially then it got broken. Because of it m not able to use my power glasses. See the image attached For reference.

I TRUST JABONG SO I ORDER HERE… THIS TIME AM DISAPPOINTED WITH THIS PRODUCT REQUEST YOU TO TAKE RESPECTIVE ACTION IMMEDIATELY and revert back with prospective solution

Thanks,
Prabhakar Reddy

This is what Jabong.com Replied
Thank you for your email. We understand your concern regarding “White Frames” delivered against order number 140105289881468. We would like to inform you that we only accept the return of the product within a period of 30 days and the product should be unwashed, unused along with all the tags intact. Therefore, we regret to inform you that we will not be able to accept the return of this product as it has already crossed our 30 days return policy.

We would have certainly assisted you had this product been under 30 days however, in such an instance it is not possible to accept a return of the product. We request your patience and understanding in this regard.

If you have any further queries, please feel free to discuss it with us at care@jabong.com. Alternatively, you can also call us on 0124-6128000 and we will be glad to assist you.