Penality

Hi can i know why the penality is added after payment of my electrcity bii.
As i have paid the amount of 656.00 at Bangalore One the reciept no is 1032969.
Please check the following details:
Location code: 1120301
RR no: 1555132
Bill no: 03310
Billing date:17/10/2011
Please ensure that this amount should wave off for the month of November.
Thank You,
Regards,
Gopal

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