Detail of Product Purchased: Date of Purchase: 24th Dec 2013 From Dealer of GreenDust : Star Infocomm (Adress As Above) Product : Phillips DVD Players Invoice No : SI/RI/399/13-14 RLC No : 9110912008417 Complaint : Got faulty in 2Days. On website they claim money back offer till 15days. But now they are asking offer on only online purchasing, not applicable through Dealer. Given DVD Back to Dealer on 2nd Jan 2014 for testing. Complaint registered with Green Dust on 6th Jan14, Complaint No : 65624. Green Dust Support : 18001023878. Sent mail also but not proper responding. Followed Up with Dealer & Green Dust Service Head & Service Help Number also 15-20 times.

> I want money back with some penalty on dealer for not taking responsibility after receiving money from me. Also same conveyed to Dealer of Green dust (07926464007) and Green Dust Service Head (Mr Anil -9909031838) and Green Dust Toll free number (18001023878). > Dealer is not taking any responsibility & every time told to call me on Green Dust Service Number.

Complainant Information
name- jigneshpatelec