My name is not Ravi Shankar but I am constantly being called that instead of my correct name, which is Shankar S. Plus, despite writing to the National Consumer Forum of the Indian government, I have been receiving some Ravi Shankar’s bus tickets but at my email address. How would the Redbus brand managers feel if I call them Redbug or by someone else’s name but sent to their email address? I have even been lied to by Redbus that they have deleted the Redbus.in account that is under the name of some Ravi Shankar. Moreover, they constantly harass me despite my having informed India Google Support about Redbus’s attempts to steal my email address. I want serious action taken against Redbus.in. I did not want to take this issue online for privacy reasons but I am left with no choice. They simply closed my complaint ticket number 6195159 by addressing me time and again by the wrong name and all this, despite writing to ceo@redbus.in and others, hoping to get help but redbus.in has been lying to me time and again about having solved the problem.
Regards
pvt@mailinator.