Respected Sir, This is Seema Sharma and I purchased a new Maruti Ritz VDI on 19 January 2013 from MG Motors Alwar , Rajasthan. My Car Reg. No is RJ02CB6774. From very first day my vehicle is producing black smoke and I informed in showroom that time. They suggest me it will automatically remove in first service. After first service the problem was same.Then I again make complaint in second service but now the service-centre demanded money to sortout the problem. .I paid 2255 Rs extra to resolve my problem but the problem is still same and the dealer is ignoring me and my problem.I have made many complaints to the Head office of Maruti New Delhi and Gurgaon but all in vain.Their behave is also not satisfactory. Kindly see the matter personally and make arrangements to sortout my problem. I will be thankful to you Regards Mrs Seema Sharma W/O Amit Sharma Mobile-9929XXX405 Alwar (Rajasthan)

My car is producing black smoke from very first day. It must be removed by dealer .And if it is manufacturing fault then the car must be replaced.

Complainant Information
name- seema_sharma