Reliance Mobile Unauthorized Mobile Balance Deduction

I am Customer of Reliance Mobile for last three year but in this month i have faced a lot of problem regarding their services. i have recharged my mobile no +91 9555662688 with rs 222 in 11/08/2013 and also a internet pack of rs 123 in 12/08/13 but they deducted my money and give the reasons for the internet use. when i go for customer care they registered my complaint and give the complaint no 207297432 but my money was not returned and also i have recharged my no with rs 222 in 19/08/13 and they deduced my money again and never pick the phone in customer care so please advise me what i can do in future

Regards
dineshanalyst@gmail.com

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