This is to bring into your kind attention that we received 2 emails from Reliance Telecom (SEE BELOW) advising us on the “Non Payment of Service Charges” for the services that have not been used by us. The email looked like a spam to us until we received a Pre Litigation notification today (FROM RELIANCE) which advises us to appear before the Lok Adalath, Bangalore on the 9th of June 2014. This caused severe distress to us and we decided to investigate further into the matter. We are residents of Australia for the past 4 years and have not been using any services of Reliance Communication since 2009 as per our memory. Why are we sent such random emails all of a sudden? We responded to one of these emails a few weeks ago but our email bounced back which made us believe that the emails are not legitimate. Upon contacting Reliance Customer Care yesterday 12 May 2014, we were advised that the Phone number mentioned on the emails does not belong to us and that it belongs to someone named “Adi Raju” who registered for this mobile number in November 2006. We requested the customer service representative to provide us with contact details of the concerned department who we could seek assistance from as the CSR was equipped with minimal information. This matter has gone beyond our imagination and we are seeking legal advice to deal with this appropriately. A formal complaint has also been registered on www.ConsumerComplaints.in against Reliance Communications for such threatening messages. We hereby request you to look into the matter soon. Below are the emails that were received from Billing.Karnataka@relianceada.com EMAIL # 1 From: Billing.Karnataka@relianceada.com Date: 23 April 2014 5:13:19 pm AWST To: aakanksha_look@yahoo.com Subject: Non Payment of Service Charges-Final Remainder : 2324333340 Name/Address AAKANKASH SHINGHALD/O COL K K SHINGHAL 1ST YESHWANTHPURB D S MSR COLLEGE MSR NAGARBANGALORE560054 Account No : 2324333340 RIM No : 9341443983 Amount Due : Rs.1101 Dear Sir / Madam, As our privileged customer, you have used the telecommunication services provided by us. It is regrettable that despite reminders the payment of Rs. 1101 is still due in your account. You will appreciate that our obligation, as an operator, is to provide you with a network to make and receive calls. You, as a subscriber, are obliged to pay for the use of the network. By this mail we call upon you to pay the above-referred amount, being Service Charges due and payable, to the Company within 7 days from the date of receipt of this mail. To avoid any legal actions in near future request you to clear the dues. Please make the payment, through DD / Pay Order, in favour of RCIL A/c 2324333340 not later than 7 days of receipt of this mail The payment of Service Charges may also be made at our authorized Web Worlds / Web World Express/ to our visiting representative. Yours faithfully, for Reliance Communications

We want Reliance to get their act into gear and investigate into the matter and resolve accordingly. We also seek apology from the head of the company for causing distress along with a monetary compensation of the amount of our valuable time we have spent investigating into the matter.

Complainant Information
name- Aakankshashinghal e-mail tanwar.saahil@gmail