Sir/madam,
I am a new user of Samsung brand mobile, I heard a lot about your mobile and features that’s why I am huge interested on that product and after that I m decieded to buy your product. So at last I bought a SAMSUNG MOBILE SET NO -GT-S5620 07-07-2010. And price Rs 9100 And it started problem within a month. which is very surprising to me,. suddenly in a month I found that my set is automatically hot and h without any reason, when I switch- off my set then also it ihas the same problem , become hot, then I remove my set’s battery then it cool .when again I switch on my set then I face the same problem so ,I go to the service center 0n 04-08-2010 .which is near my home.NAME OF SERVICE CENTER-OPTIMAL SOLUTIONS,54BARRASAT ROAD,NONA CHANDAN PUKUR,NORTH 24 PGS ,BARRACKPORE, KOLKATA -700122,PH-033-25451591,9230529659 They told me that, there is mother-board problem . we change it in a weak then you can take it ,after a week I called service center they told me we need a another weak because we don’t get a mother -board till now a date 02-10-2010.yesterday they told me same problem and told me come next weak .they don’t get a mother-board.I don’t know how many month they will hang me like that…… I don’t have any idea. so at last I write a mail to you
If possible please tell me what to do?
THANKING YOU.