Respected sir/medam,I Bathala.Ashok Kumar having Savings Bank account in SBI with an accno: 10481599384 in Gudur branch SPSR Nellore district. On 02/02/2013 and 03/02/2013 the SBI transferred an amount of 65,000/-(sixty five thousand rupees)from my account to some other un known person without any security intimation to my mobile number. I don’t lose debit card and pass book and i don’t have internet banking facility also. For that I gave a written complaint to branch manager on 04-02-2013 and submitted in online with registration number: op8437642487 on 5/2/13.Also I complained in Gudur police station on 05-02-2013.So far no progress regarding the wrong transaction, also I complained to the nodal officer, general manager, chairman of SBI and finally to the banking ombudsman(ombudsman complaint no:3211).But the banking Ombudsman rejected the complaint on 02/07/2013 as it is related to cyber crime and suggested to approach a civil court.

Sir I even though it is cyber crime I am not responsible to loose the amount because I didn’t lose debit card, pin number and pass book.i didn’t respond for the large prize messages in the mobiles Due to bank’s insecurity only I lose the money .Sir I request you to recover 65,000/- from the bank. Thanking you sir yours faithfully B.Ashok Kumar.

Complainant Information
name- K.BHARATHI