My name is Dattatray S. Galpalli customer code 1214263 On 27 /4/14 Mr. Ayubkhan from Sterling holidays visited my place & given details of the package , that time he filled my membership form & I paid the down payment fees Rs. 35000/- through my credit card. On 28/4 2014 , medical emergency occurred in my family ( my brother hospitalized with severe attack) & I had to rush to Pune. That time I called Mr. Ayubkhan & explained him this & asked to cancel the membership & refund the money since major surgery was to be performed on my brother. I also sent the SMS & “WHATSAPP ” message to him for cancellation on 28/4/14 & 1/05/ 2014. I am attaching the whatsapp message, . which he agreed to do that. meanwhile my brother expired on 15 /5/2014. On 20/ 05/2014 I got mail from you that E WELCOME KIT is send . I immediately replied back to Sterling holidays regarding cancellation of my membership by return mail mentioning my message to MR.Ayubkhan. I even did not get the confirmation phone call from Sterling Holidays before sending the welcome kit. After that I have send so many mails & reminders to Sterling but I received no feedback from them regarding the refund. I also wrote to Sterling , not to deduct any further EMI, BUT ON 6TH JUNE again they have deducted EMI of Rs. 26631/- I also tried to contact mr. Ayubkhan , phone nos. 961922xxxx & 987043xxx, many times he doesn’t pick up phone or when takes call he says, processing is going on & you will get refund within 60 days. But 60 days are already passed but no refund is received. Since then I am calling the sterling office they are not responding at all. These people are cheating me , it seems they do not want to return my name. This is very much disgusting. WhatsApp Chat with Ayubkhan Sterling. 15:52, 28 Apr – D S Galpalli: Pl. Stop processing of my file till my further instructions. 15:53,28 Apr – D S Galpalli: Pl. Do not process payment by credit card which I have given you. 11:10, 1 May – D S Galpalli: As per our discussion just now, I would like to withdraw from this scheme. Pl. Return the down payment made by my credit card. & STOP further processing of my file. Pl.delete the photograph of the credit card taken by you.
Cancellation of membership & Refund of my money
Email Id: dsgalpalli2007@rediffmail