We are perturbed to note that my ULIP Policy as above is reported to have been terminated after 2008 due to non payment of annual premium @Rs.3000/- though we remitted payment regularly in line with the terms of the Policy as below {Scanned copies of the money receipts (four nos.) attached for your ready reference}.

Sl. Name of Bank & Branch Date of
Payment Amount Mode Remarks
1. Axis Bank Ltd.
Kankurgachi Branch, Kolkata
26.02.2008.
Rs.3000/-
Cash Premium
For 2007-08.
2. Axis Bank Ltd.
Service Counter, Kolkata
Gr. Fl.,UTI Office, 29, N.S.Road,
Opp. Gillander House, Kolkata-700001.
20.02.2009.
Rs.3000/-
Cash Premium
For 2008-09.
3. Axis Bank Ltd.
Service Counter, Kolkata
Gr. Fl.,UTI Office, 29, N.S.Road,
Opp. Gillander House, Kolkata-700001.
17.02.2010.
Rs.3000/-
Cash Premium
For 2009-10.
4. Axis Bank Ltd.
Service Counter, Kolkata
Gr. Fl.,UTI Office, 29, N.S.Road,
Opp. Gillander House, Kolkata-700001.
08.04.2010.
Rs.3000/-
Cash Premium
For 2010-11.

The above fact came to our notice on date during our visit to your office at AD-55, Salt Lake City, Kolkata – 700064 for remitting payment of Rs.3000/- towards premium for 2011-12 and we got surprised to note your lackadaisical attitude towards updating record resulting in financial losses, harassment, mental anxiety, tension etc. which is totally unwarranted.

We, in view of above, would request you to pl. enquire into the matter and inform
i) How the policy got terminated inspite of receipt of premium regularly?
ii) How & when it would be regularized?
iii) How would you compensate financial losses to this account?
iv) How would you compensate towards such undue harassment, tension, anxiety all together to this consumer?

Your immediate reply is awaited.
Thanking you,

Subhra Ganguli,
(PAN no. ADXPG9685M, KYC Complied)
Subham Residency, 2nd Fl.,
86 A/2, Suren Sarkar Road,
Kolkata – 700010,
Tel.08420244023.
Enclo. As stated.