poor servises and excess billing by BSNL

i have given written request for sulabh facility (incoming only) facility wef 18.09.2009 and again reqested for normalisation of my phone on 16.04.2010. but in billing BSNL is charging at a rate higher then the sulabh rate even after several requestes for correction of bill amount. In last bill they have added rupees 1800 for annual one india facility which we have never requested for. Continue reading