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Product arrived damaged due to bad and insufficient packing

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I bought two water coolers from Ekai Electricals Jayanti Bazar Jaipur and requested them to pack them for railway transportation and send to Railway Parcel Office Jaipur along with Guarantee cards duly filled. I paid via my credit card. They accepted to pack and send them. I informed them that I was traveling on the train. Continue reading →

Received damaged product due to bad and insufficient packing

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I bought two Khaitan water coolers from the vendor in Jaipur and the vendor accepted to pack them for transportation by rail to be sent to Vijayawada. He failed to do so consequently the products arrived damaged. The details are mentioned in my letter to the vendor attached below along with the pictures and sale receipt. I sent a detailed SMS but there was no response from the vendor. Continue reading →