Dear Sir,

I had submitted a Nokia phone, model no. 3120 Classic to the Nokia Care center at Gariahat, near Gol Park on 14/09/09. The name of the Nokia service center is Infotel Services. The phone was under warranty at the time of submission to that service center. The problem with the handset was that the LCD display was getting ‘frozen’ or stuck and the display was not refreshed.

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