Hi, I have ordered for a Sony laptop (~27000 Rs) on 26-Aug-12 from Timtara.com which was not received and order was cancelled on 6-Nov. I have mailed and called up to techprocess (payment gateway), but no satisfactory response even in 2 months. I have already raised a dispute form to SBI credit card and they said that disputes can be entertained only within 45 days of order date. Despite multiple mails and followups, they have sent me a cheque vide ICICI Bank for my refund. This cheque has got bounce with a reason “Frozen Account”. Please suggest the way to get my money back as its already pending for more than 6 months. Many Thanks for your help. Warm Regards, Gaurav

I have paid 26891 Rs via credit card on dated 26-Aug-2012. My damage also includes following: 1. Amount paid 2. Interest loss for 6-7 months 3. Charges for multiple calls to their customer care, Timtara executives and Techprocess executive. 4. Mental humiliation for 6 months.

Complainant Information
name- gauravkgoyal