I have talked many time through call/mail with vodafone. but still they are not agrreibng with this and barred my connection as well. please go through the below mail I sent to Vodafone. “”I am facing small trouble with your services. I have opted for a monthly internet plan (limit – 300MB) for my mobile no 9619966448. This month, I have received a bill of Rs 1011/-. within than I have charged for Rs 413 for extra usage of internet than the limit i.e 300MB. Now on the bill I can see, the charges for extra data usage levied from 6th June onward, however everyday before using internet from this Vodafone connection, i have sent a msg Vodafone care ( DATA BAL at 111) to check my free data balance and got is reply as 5th June, free data bal = 149.29MB 10th June , free data bal = 113.11 and so on til 16th jun. The same I have shown at Vodafone store at Park pride, Next to R mall, GB road, Manpada on 22nd June and been told to mail you all. So my concern is if I have used extra internet, though I will not be able to pay as this happen only due wrong info sent to me by Vodafone care on a regular basis. Hope I am very clear to you. Please look into this and close this ASAP. You can call me for any clarification required.”””

they should waive off the extra data usage by me and restore my mobile connection. As it happens only due to their wrong info.

Complainant Information
name- laltuster