Charge of INR 100 for a service (ZEE DITTO TV) not requested and also cancelled immediately. I, Mr. S M Amane am subscriber of Vodafone telecom services with SIM / mobile no. 989030xxx under Maharashtra circle. On 5th Sept 2014, at 17.52 hrs I suddenly received an SMS mentioning activation of a ZEE DITTO and a 20 day rental of INR 100 being charged. Firstly no such service was requested. Also immediately, the service deactivation was requested and I received an SMS mentioning deactivation of same. However the fee of INR 100 was charged in the following monthly bill. A series of communication with Vodafone customer care on email didn’t fructify and Vodafone finally communicated that the charges will not be reversed. The email communication trail is attached as PDF.

1. Reversal of charges of INR 112 (including taxes) 2. How such unwarranted fees will not charged to my account in future?

Email Id: jagdish.amane@gmail