I HAD BROUGHT A PHILIPS CFL LIGHT FROM M / S MALATI ELECTRIC , 82 , BATTALA BYE LANE , HINDMOTOR , HOOGHLY ON 16.9.08 . THE CFL IS NOT WORKING AND I GAVE TO THE SHOP FOR REPLACEMENT ON 8.9.09. THE SHOP OWNER TOLD THAT AFTER KALIPUJA IT WILL BE REPLACED BUT THEY HAVE NOT REPLACED IT TILL TODAY AND THEY ARE TELLING THAT U HAVE GIVEN IT TO US AFTER EXPIRY OF GURRANTY PERIOD AND IT WILL NOT BE REPLACED. SO THE SHOP OWNER IS CHEATING ME . I WANT MY PRODUCT TO BE REPLACED SO I SEEK UR HELP IN THIS MATTER. PLEASE ADVICE