Wrong delivery by Shopclues.com

Delivered my product at wrong place, i requested them so many times but whenever i put a complain, they just give me a ticket number, but no help till date i got from their part. Company: Shopclues.com Product: Velvetee Soft Cushion Covers Set of 5 order number: 3118241 Courier: firstflight couriers AWB number: O33882032 Shipping address was in Kumarghat, tripura but they delivered it in Bihar,

Item was not received from my part tracking clearly shows that it was wrongly delivered to some other place but neigher the trading company nor the courier company is helping me.

I want my entire money back which was spent in this order and also apology from their part for harrasing me for last one month..

Complainant Information
name- lepidops

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